There are a few ways to contact Wake Counseling, depending on your needs.

Not sure where to begin?

That’s okay. If you have questions or would like to learn more, you can reach us through the contact form, by email info@wakecounseling.com, or by phone 919-646-5268.

Ask a Question

Ready to take the next step?

Adults & couples can schedule the First Session Online with some of our providers.

Or

Complete the form to book your first session—we’ll contact you within 2 business days. (Ages 5+.)

Schedule Your First Session

Already a client with us?

You can book or reschedule appointments through the Client Portal.

Ask a Question

Wake Counseling Locations

Morrisville

Raleigh - Wind Chime

Raleigh - Wake Forest

Frequently Asked Questions

At Wake Counseling, we offer both in-person and virtual counseling sessions for residents of North Carolina. You can connect with your therapist from the comfort of your home or visit our beautiful office. If you have insurance, please verify that telehealth or virtual visits are covered under your plan.

Some of our therapists offer limited after-hours and weekend availability. Please check with your therapist to explore scheduling options.

Our child therapists typically work with children aged 5 and up who can express themselves through play or art therapy.

Currently, we are accepting BCBS, Aetna, Ambetter of NC, and UHC/UMR/Optum plans, and Self-Pay/Private Pay for mental health services. You can visit Fee & Insurance page to receive up-to-date information. 

Clients are welcome to bring their own interpreters or a family member to their counseling session if they are facing language or communication barriers. Currently, we are unable to provide interpreter services unless the therapist has experience, expertise, or proficiency in your spoken language.

Our therapists’ availability to accept new referrals can vary daily. We strive to match each new referral with a therapist who best fits the needs you’ve shared in your appointment request form. During the initial scheduling call, our client care coordinator will inform you of the therapists currently available based on your needs. If you prefer to work with a different therapist, we also offer a spot on our waitlist, prioritized on a first-come, first-served basis.

Our Support Team

Joanna Robledo Customer Service
Joanna Robledo
Client Care Coordinator

info@wakecounseling.com
Call or Text: (919) 647-4600 ext 1
Fax: 888-809-3910

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Lexi Firmstone
Office Assistant
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Nikisha Linen
Billing Assistant
christina+fells
Christina Fells
Office Manager/Billing Specialist

Take the first step towards healing with a therapist near you.